FAQ

FAQ --- Frequently Asked Questions 


🌸 Are your products authentic?

Yes. We source authentic beauty, skincare, fragrance, and cosmetics from trusted suppliers, retailers, distributors, and authorized channels.

---


🌸 Do you sell new products?

Yes. Unless otherwise stated in the listing, products are new and unused.

---

🌸 Do you offer returns?

Due to the nature of beauty and personal care products, some items may be final sale. Please review individual product listings and our Refund Policy for details.

---

🌸 When will my order ship?

Orders are typically processed and shipped within 1–3 business days.

---

🌸 Do you sell fragrance samples and minis?

Yes! We frequently carry fragrance minis, travel sizes, collectible dabbers, samples, and luxury beauty trial sizes.

---

🌸 Will sold-out items return?

Sometimes. Inventory changes often, so check back frequently for restocks and new arrivals.

---

🌸 How can I contact SheThrifts?

You can contact us anytime through our Contact page, and we’ll respond as soon as possible.

---

🌸

Order Protection & Fraud Prevention

To protect our customers and business from fraudulent activity:

  • Orders may require signature confirmation
  • High-value orders may be photographed before shipment
  • Billing and shipping information must match when possible
  • Suspicious orders may be delayed or canceled
  • Returns are inspected carefully before refunds are issued

SheThrifts reserves the right to refuse service, returns, or refunds associated with suspected abuse, reseller fraud, product swapping, or excessive return activity.

---

🌸 Can you be found on other platforms?

Yes! Find SheThrifts on Instagram, TikTok, and on WHATNOT for fast-paced live selling beauty shows, special deals, giveaways, and new product drops.

---

Contact form